Welcome to ASAPHolidays.com (The online portal). The website named www.ASAPHolidays.com is both owned and governed by VMS Travel Tech India Private Limited established and incorporated under the Companies Act 2013 with the registration number U74999DL2016PTC304961. Here in the terms and conditions, the terms You/Your/Yours/Customer/Passenger/User is referred to the user or visitor of the website.
This website is constructed to provide the customers a viable amount of information based on the posts, opinions and experiences about the travel agency, destinations, country, industry and more. By using this website of www.asapholidays.com, it will be considered that the user has acknowledged and bound to agree with the terms and conditions as mentioned in the agreement. We request you to kindly read the terms & conditions/agreements mentioned below carefully prior to use of the website or making any business with www.asapholidays.com. In case you do not agree with any of the terms and conditions, we strongly recommend you to stop using the website. Furthermore, we strongly recommend the users of www.asapholidays.com to visit to this page periodically review the changes or amendments done in the agreement. Please note, www.asapholidays.com reserves the rights to change or modify these terms and conditions without any prior notice and by continue using the website, the user acknowledges and agrees to the updated and modified terms and conditions.
Prices of the products and services displayed on www.asapholidays.com are subject to change without any prior intimation. Furthermore, the prices shown on the website at the time of your reservation may not be the final price for the service/product until the final payment is done and acknowledged by ASAP Holidays.
The prices displayed on the website for various products and services like flight tickets, hotel reservations, transfers, tours, insurance and more shall come either inclusive or exclusive of all taxes and fees applied by the government. Please note that availability of any or all services are subject to change at any point of time till the finalization of your reservation can may lead to change in price quoted based on the next available service as per your preference at the time of reservation. Please note that customer is accountable by the law of India to pay any and all taxes/fees/cess/duty on the cost of products and services purchased/reserved from ASAP Holidays and need to be paid by the customer only.
Online payments done against reservation of any product and service from ASAPHolidays.com are completely secured using high-end technologies. Customers should note that during any online transaction done on www.asapholidays.com, we do not store any credit card/debit card/banking detail or any other payment detail of customers in the database or keep any information on our backup systems. Once the transaction to transfer the funds is initiated, the customer is redirected to the payment gateway of the respective service providers and the protocols are followed of the respective payment gateway service provider. Kindly note, ASAPHolidays.com shall not be held responsible in case of any misuse of information provided by the customer on the payment gateway.
ASAPHolidays.com acts as an independent agent between the third party service providers and the customers during any product and service purchased from the website of www.asapholidays.com. At the time of making a purchase on asapholidays.com, a contract of sale and purchase related with the product/services is made online at the website with the acceptance of the user based on the product/service purchased between the customer and/or ASAPHolidays.com (when stated) and the third-party service provider and by proceeding further, customer agree to lose the right to challenge the enforceability or legitimacy of the contract involved in the deal on the grounds of being the contract generated electronically and not on paper with authorised signature and seal.
Kindly note, with the acceptance of any purchase of product/service from the website of www.asapholidays.com, the user is accountable to complete the transaction initiated at the time of purchase. The users are strictly prohibited to indicate the acceptance of purchasing the products/services in the situations when the user doesn't have the intention of completing the transaction. As per the laws of India, the users shall not initiate the purchase of goods/services when the user is prohibited of purchase/possession of the respective product/service. The user is accountable to comply the applicable laws made by the government of India. With submission of the order of goods/services, the user represents the legal right of purchase/possession of such good/services as per the law of India.
Under the circumstances when a user has made the reservation of flight ticket/hotel room or any other service provided by ASAPHolidays.com using the credit card, gift card or debit card which is not under the name of the user making the reservation directly, www.asapholidays.com holds the rights to put the reservation on hold or cancel the reservation until the prior verification on the payment modes and authorization is done. Under such situations, the user is requested to share a copy of the card used along with the photo identification card issued by the government and an authority letter stating the authorization of the use of the debit/credit/gift card by the user with approval of the respective card holder.
Under the situations when the above-mentioned terms and conditions are not met by the user, www.asapholidays.com reserves the rights to put a hold on the reservation or cancel the booking on the grounds of a fraudulent transaction. Furthermore, ASAPHolidays.com reserves the rights to requisite and claim the cancellation charges that may become applicable prior to the refund is initiated (if applicable).
ASAP Holidays provide online payments by providing internet banking, Visa, Master and American Express Cards while processing the payment through the secured latest 128-bit encrypted online payment gateway system that helps to protect the confidential information of your card and banking. By booking with us, you get the privilege to make the payment through SSL encryption that is known to be the latest and secured payment method in the industry as of now. User can rest assured about the confidentiality of the banking payment options as while using our secured payment gateway, as none of the information is saved by us and you interact with the payment gateway directly.
Against all reservations, customers can make the payments on the basis of the following payment terms and conditions:
• For the land arrangements, a sum of INR 20,000/- is required as a token amount which can be paid using our various Payment Gateway via Net Banking/ Credit Card/ Debit Card.
• In case of flight reservations, the complete amount of the airfare shall be paid in advance using the net banking, payment gateways or cash deposits as airline fares are subject to change on frequent basis throughout the day.
• After token money for the reservation is made, the customers are required to make at least 30% payment of the total package cost within 5-6 days via Net Banking, cash deposit or Cheque in our Bank.
• The remaining amount against the respective travel service reserved from ASAP Holidays needs to be paid via net banking, Cheque, cash deposit or bank transfer at least 30 days prior to the departure date.
• In case of urgent bookings where the customer’s travel dates are within 1 month from the date of reservation, the complete sum of the total value of the services needed to be paid up front and in full to confirm the reservation. Once the payments are received, the user will be informed promptly via an e-mail/SMS and/or Phone call on the contact details provided at the time of reservation.
• All payment invoice & vouchers shall be delivered to you electronically via E-mail on the provided email ID at the time of reservation. Please note, travel vouchers such as transport/transfer are normally provided 7 days prior to the date of departure.
All the changes or cancellations are on the sole discretion and as per the terms and conditions of the respective service provider. Kindly note, we at www.asapholidays.com can take a note of your changes required in your itinerary and forward the same to the service provider and any charges or conditions against the respective product/service purchased from www.asapholidays.com.
For the reservations made by the customers, there are circumstances where customers are required to cancel their reservations. Hence, to facilitate such events and requirements of the customers, ASAP Holidays has designed its cancellation policies. Following is an overview of the entire cancellation policy followed by ASAP Holidays:
• Date of booking to 30 days the cancellation charges will be 30% of the tour cost.
• 29 to 15 days - the cancellation charges will be 50% of the tour cost.
• 14 to 08 days - the cancellation charges will be 75% of the tour cost.
• 07 days or less than 07 days -Total amount paid for the reservation will be forfeited and no refund shall be given.
Please note that Cancellation Policy is subject to amendments based on various variables including but not limited to the cancellation policies of the airline, hotel property and other travel service suppliers. During the Peaks seasons, many hotels may impose 100% cancellation fees.
The above-mentioned cancellation timeline is for your reference only and is subject to vary based on the time duration between the reservation date and travel date.
Please note ASAP Holidays shall reserve its right to cancel the bookings without any notice and further the company shall cancel the bookings if the customer/client shall not remit the complete payment as advised at the time of taking bookings and whatever amount deposited shall be stand forfeited.
By making your reservation with ASAPHolidays.com, customer acknowledges and agrees that in case of a duplicate booking is made for the same itinerary, the customer shall be held accountable for all the loss and damage against the forbidden activity and all the expenses caused due to the duplicate booking shall be borne by the customer only.
Statements related with the products and services on the website are for information purpose only and it is possible that not all products and services are available for certain cities/states/countries. By submitting an enquiry about the respective service, the customer can get in touch with us and get to know more about the terms and conditions, exclusions, inclusions and other key information about the reservation on the provided contact details based on your enquiry, origin destination and specifications of the customer. At www.asapholidays.com, the customers can make reservations for the following products and services:
At www.asapholidays.com, we offer a range of low-cost, luxury and standard airline tickets to and from various airports around the world. Please take a note that low-cost airlines do not have all the range of services on-board. Hence, it is important to make your reservations carefully after reading the terms and conditions, cancellation policies and services provided on your route prior to make your reservation. Please note, ASAPHolidays.com is a third-party travel agency and any delay, cancellation or change in the flight or route due to any reason, www.asapholidays.com cannot be held accountable.
At the time of hotel reservations from the website of www.asapholidays.com, the customer shall consider going through the terms and conditions, cancellation policies and list of amenities provided at the hotel property based on the room and hotel category of the respective reservation. Where ASAPHolidays.com try to keep the website updated with the information on the hotel properties listed, at times, the information may not be up to date. Hence it is the responsibility of the customer to check the necessary details their own prior to making a reservation. In the situations when the hotel fails to provide the promised information, ASAPHolidays.com shall not be held accountable and customers shall deal with the hotel directly.
Prior to make a reservation for the holiday packages available on www.asapholidays.com, the customer shall read all the terms and conditions, inclusions, exclusions, terms and conditions of the hotel property, airline terms and sightseeing disclaimer to ensure everything expected by the customer is available and covered in the package. Furthermore, customers can get in touch with www.asapholidays.com by submitting a query about the holiday package to customize the deal and know the final cost as per the inclusions and preferences if available. Kindly note, ASAPHolidays.com is not liable for any loss caused due to any change in the itinerary due to reasons beyond our control.
Sightseeing Tours and Transfers
While making the sightseeing tours reservation with ASAPHolidays.com, the customer will find the choice of transfer types i.e. SIC basis (Seat in Coach) and private tours. SIC are the types of transfers and tours where a number of travellers are added to one ride and share the ride across the tour based on the similar itinerary. Please note, SIC tours may cause a bit of waiting time at the airports, hotels and attractions. Furthermore, the SIC tours have their fixed timings and customers must follow the instructions about the pick-up time and place to avoid any loss of transfer. Also, sightseeing tours are also subject to additional costs such as camera permission fees, entry fees and other taxes applicable. In case, a customer lose the transfer due to not complying with the instructions of the sightseeing tour, ASAPHolidays.com shall not be held accountable for any additional cost or charges paid for such trip.
ASAPHolidays.com strongly recommends its customers to avail the travel insurance facility to safeguard the travel against many unforeseen odds whilst travelling to both domestic and international destination. Please note, many holiday packages and deals available on the website do not include travel insurance service in the quoted price. Hence, in case you are have the need of securing your travel with the travel insurance, we request you to kindly get in touch with our holiday expert to get a quotation on the interest travel service with travel insurance included. ASAPHolidays.com would like to remind you that customers should have a look through the terms and conditions of the travel insurance prior to make a purchase. ASAPHolidays.com is not liable on the claims and disputes as mentioned by the service provider and all the dispute shall be settled directly between the customer and the insurance service provider.
Airline ticket is a document containing the details about the passengers and the seat reservation done by the customer for a specific travel route. The airline ticket can be received either by an electronic mail or on paper depending on the preference of the customer. At the time of check-in at the airport, the customers are required to show the same ticket to the airline representative at the airport to proceed ahead and obtain the boarding pass. Passengers please note that there are many airlines that are still operating on the paper tickets and the process of receiving the paper tickets may take up to 3-7 business days depending on the delivery address.
In the situation of an E-Ticket, the customers will receive the e-ticket within a few hours of reservation on the provided email address with the PNR number and other details such as baggage allowance, terminal number, name of the airport, departure time, landing time and many more information. In case, a customer opts for a paper ticket, ASAPHolidays.com will not be responsible if any delay is there in delivery of the ticket and or the customer is not available to receive the ticket at the time of delivery. If the customer is unable to provide an email for the e-ticket, the customer will receive a booking confirmation number over the phone and they can collect the print-out of the e-ticket from our office/branch by providing the necessary documents like identity proof and booking confirmation number.
When a customer make a hotel reservation with ASAPHolidays.com, the customer will receive a confirmation voucher on the provided email ID of a successful reservation after making the complete payment in time and being acknowledged by www.asapholidays.com. The voucher will contain all the information about your reservation including but not limited to address of the hotel, contact number of the hotel, emergency contact details of www.asapholidays.com, meal plan, payment details, date and time of check-in/out and other relevant information. Please note that customer shall keep a print-out of the hotel reservation voucher while travelling as the same is required to be submitted at the hotel at the time of check-in.
Please note that customer is required to have a copy of hotel voucher print-out of each hotel in case of staying in multiple hotels during the journey. ASAPHolidays.com will not be liable for any refusal of check-in at the hotel due to unavailability of the required documents. In case of some special requests, the confirmation on the requests will be sent to the customer after getting confirmed (if possible) from the hotel and then the hotel voucher will be sent to the customer.
Sightseeing Tours and Transfers
At the time of making reservations for sightseeing tours and transfers, the customers will get a confirmation about their reservation completed within a few hours of making the complete payment. Please note, any special request will be processed with the consent of the service provider and after an approval the sightseeing/transfer voucher will be sent to the customer. The voucher will contain the information about the reservation including pick-up point, time of pick-up, dates of travel, sightseeing tour specifications, details of payment, supplier details, contact number of the representative, emergency contact details and all the other relevant information required. Furthermore, the selection of tour type i.e. private and SIC will be shared to you and customer shall take a note about SIC transfers as they are subject to some waiting time at the airport and/or hotels.
The confirmation of a holiday package booked with ASAPHolidays.com may take at least 24 hours to get the confirmation after the complete payment is done. Our holiday expert team will get in touch with the customer explaining the specifications whilst sending a confirmation voucher on the provided email-ID along with all the information containing including but not limited to travel dates, day-wise itinerary, inclusions and more.
When a customer purchases a travel insurance for their trip, a confirmation email is sent to the customer within a few hours of making the complete payment on the provided email-ID. The confirmation email will contain all the specifics of the travel insurance and in case the customer requests to have a physical copy of the same, additional cost and time will apply.
ASAP Holidays is only providing assistance services by carrying out the booking procedure for its user/customer with the service providers, which are solely based upon the consent given by the user/customer. In case of any inadequacy in services or product supplied or provided by the third party i.e. owner or the management of the hotel/restaurant/land service provider/transportation etc., ASAP Holidays shall not be held liable for the same. ASAP Holidays shall be immune from any kind of loss or damage caused to the user during the course of travel, stay or the entire trip and is immune against any demand of compensation/reimbursement/refund.
Any dispute between the customer and the service provider shall be addressed directly and ASAPHolidays.com will not be accountable for any refund during the part or complete trip whatsoever.
There are some products and services provided by www.asapholidays.com that are under specific governing terms and conditions that are imposed apart from the terms and conditions mentioned above for every product and service of similar stature. Prior to booking or making reservations of such products and services, we strongly recommend to our customer to obtain all the information related to these products and services that can bring exclusion to the limitations of liability as well as other contributing terms and conditions on restrictions, cancellations and amendments in the reservation. Furthermore, some of such terms and conditions of the discussed products and services may include the terms and conditions mentioned above as well as any other part of the website when used.
ASAP Holidays disclaims any beliefs or warranties represented by the laws of any other country other than the implicated laws in India. We (ASAP Holidays) consider our self to be a subject to the administration imposed by the honourable courts of New Delhi, India.
By using the website, the user agrees that while making the reservation of any product/service or using the services and/or website for the violation of any applicable law or regulation by the government of India or outside may impose legal actions against the user and the same under the jurisdiction of the courts of NCR of Delhi, India.
While booking any product or services from ASAP Holidays, the user agrees that neither ASAP Holidays nor the affiliated partners/consolidators are liable for any cancellation of flight/hotel and other services due to incompetency in obtaining required travel documents and necessary permissions by the user. ASAP Holidays strongly suggest to prepare all necessary documents including valid passport for at least 6 months from the date of return, approved visa by the concerned embassy, medical certificates by the doctor (if required) and other travel related documents prior to booking with us.
In addition, there are several countries, regions and cities that require special medical documents approved in terms of vaccination and fitness of the traveller. We strongly recommend our customers to make prior research and contact the authorized government tourism authorities of the respective country/region/city to know the health related documents required for travelling to such destination. Please note, ASAPHolidays.com is not liable in case of any denial on arrival to the respective destination due to unavailability of such documents.
We at ASAPHolidays.com provide the users a platform to exchange information including but not limited to the ideas, opinions, and videos, multimedia and more falling under the term Content. By submitting the content on the website of www.asapholidays.com the customers agrees to be responsible of the availability of such content on the website. Please note, that www.asapholidays.com and its subsidiaries, affiliates, partners, employees, parenting company and sister concerned websites are not accountable for any content posted by the customer or any third party representing the customer. At the sole discretion of www.asapholidays.com, we reserve the rights to refuse any posting or remove the content posted by the customer on the website and platform for any reason including but not limited to the breach of the terms and conditions as mentioned above or deemed unlawful or subject to objection in any way.
Furthermore, by submitting the content on our website, the customer gives the unrestricted permission to www.asapholidays.com to use, remove, translate, publicize, edit, modify, republish and rearrange the content provided by you in the whole or part for any promotional or commercial use of the website.
In addition, by submitting the content on the website, the customer acknowledges the availability of the rights and license to use the content and having the authority of the content he/she has been publishing on the website of www.asapholidays.com.
Every information, data and experience published on the website of www.asapholidays.conm is accurate, correct, true and complete in nature without any biased opinion. Users obtaining a valid ASAPHolidays.com login account shall safeguard the information about the account and supervise the usage of the account on their behalf. Any activity done through the any user account on www.asapholidays.com, the account holder shall be held accountable for any sort of usage.
Please note, as per the regulations established by the esteemed Government of India, the minimum age of accessing the website of www.asapholidays.com is of 13 years and shall be done by the registered user obtaining an account with www.asapholidays.com.
We at ASAPHolidays.com reserve the sole right under the sole discretion of denial of access of the website, its products and services at any time for any reason including but not limited to the violation of the user agreement and any activity forbidden by the Laws of India.
Please note, as per the laws of India, the user shall be of at least 18 years and above in age to enter into this agreement with ASAPHolidays.com and its partners through any mode such as this electronic module. Any misleading information about the age and falsifying identity may levy to penal actions along with legal actions as per the law of India.
Any activity on www.asapholidays.com that may lead to any sort of loss or damage to ASAPHolidays.com, its affiliates, parent company, employees, associates, sister-concerned websites, service providers and the law of India are strictly prohibited. These activities include but are not limited to:
• Use of the website for any malicious activity.
• Making reservations for any unlawful activity.
• Use of the website and information on the website for any commercial use.
• Using, monitoring or accessing any information or development in information using technologies like spider, robots, scrapers and other means without written permission and authorization from www.asapholidays.com.
• Actions done on the website or using the website in a way that can cause unreasonable load on the infrastructure of the website without the discretion of ASAPHolidays.com.
• Linking to any part of the website for any purpose without the sole discretion of ASAPHolidays.com.
• Copying, mirroring, framing or any other way of incorporation of the website or applications, software, programs and algorithms to any other web space without prior permission of ASAPHolidays.com.
Content such as information, products, services, images, videos and software on the website of www.asapholidays.com are subject to inaccuracies or errors as they are collected from various formal and informal sources. Please note, neither the ASAPHolidays.com nor the subsidiaries/parent/partner companies and affiliates are guaranteeing the accuracies of these information and shall not be held liable for any errors or lack of accuracy found in the content on the website in relation to the airline, flights, hotels, car rentals, cruise services, travel arrangements, sightseeing tours, entry fees and many more products displayed on the website such as cost of the services, general information and product details, amenities provided by the hotel, specifications of the property/airline and more.
ASAPHolidays.com is immune to any claim against any warranty stating that the website of ASAPHolidays.com, its servers, emails and other transcripts are free from virus and infections of any kind of digital nature that can be harmful to the devices used to access such information. Even though, www.asapholidays.com takes all measures feasible and necessary to ensure the best of the customer's services, these infections are beyond the control of the website and hence, www.asapholidays.com shall not be held accountable for any loss or damage done due to such activities. Furthermore, ASAPHolidays.com shall not be held accountable for any harm or loss of the user caused by any delay of display in information, inability of access, error in display of information and more.
By using the website and its services/products, the user acknowledges and agrees to defend and indemnify ASAPHolidays.com as well as its affiliates, directors, employees, officers, agents, parent companies, offices and partnering organizations against any claim, loss, damage, recoveries, cause of action, penalties, fines or expense of the similar nature including but not limited to the legal fee and accounting expenses imposed by the third-party due to (a) breach of this agreement, (b) violation of any law by the user or hampering any rights of the third party (c) The use of the website by the user.
Force Majeure is a term used to describe the events that are beyond the control of www.asapholidays.com, the service providers and operators and rendering the service providers to comply with the promised services and prevents from the obligation of complying as per the contract. These events include but are not limited to:
• Act of god such as earthquake, fire, draught, tsunami, tidal waves, flood, explosion, volcanic activities and other events causing extreme weather conditions.
• Hostile situations such as war, invasion, mobilization, embargo of travel treaties and more.
• Public unrest including riots, lockdown, disorder, commotion, strikes and more.
• Unhospitable environment for health including but not limited to epidemic, nuclear fuel contamination, radioactive toxic in air, hazardous contamination in the environment and more.
• Civil unrest such as military deployment in the residential area, rebellion, revolution or cold war.
In the events of Force Majeure, ASAPHolidays.com shall not be held liable for any cancellation inability of travel by the customers/passengers. Under the circumstances where the events as described in Force Majeure cause inability of delivering the services, ASAPHolidays.com will make the best of its efforts to provide similar or best possible alternatives to the user or make refunds of the bookings after deducting the necessary applicable taxes and service charges along with the refund made by the respective service provider (if any) after deducting the cancellation charges as per the terms and conditions of the respective service provider.
Furthermore, ASAPHolidays.com is not liable for any additional loss of monetary, physical, indicative or any other sort of loss of customer due to the events described in Force Majeure. Please note, any cancellation fee or refund is based on the cancellation policies of the service provider along with the cancellation policies of ASAPHolidays.com
Being an internationally used website, there are several places where the cost of the services are mentioned in other currencies. Please note that the currency exchange rates are fetched from different verticals and prices published on the website are for guidance only with an estimated value of the services/products of the respective price. The rates shown here are subject to inaccuracy and may vary from the actual cost. We strongly recommend our customers to consult with a professional in currency rates prior to considering the costs for any financial purpose including but not limited to making reservations, preparing quotations for personal references and more. ASAPHolidays.com strictly prohibits the use of this information for any commercial purpose and allows user to consider this information for personal use.
Every information available on the website in the form of content, text, image, video, software, logo, graphics, scripts and more is the sole property of www.asapholidays.com, its licensors, parent company and sister concerned websites and protected under the Copyright act. Any use of the information available on the website without any prior written authorization will lead to the breach of the Copyright act by the laws established from the Government of India.
Furthermore, the colour combinations, looks, feels and slogans used at any/all pages of the website are protected under the copyright act and are strictly prohibited from any copy, replication, mirroring or partial use by any unauthorized person/third-party/venture or individual without any prior authorization by ASAPHolidays.com.
Content and other information including but not limited to the logos of the third-party companies, service providers and affiliates are the property of the respective owners and are prohibited for any commercial or personal use without any prior permission and authorization from the respective service provider.
Any claims or dispute arose in relation to the herein mentioned concerns shall be addressed and resolved in the court of Delhi as per the laws of India. Any use of the website is strictly prohibited in any jurisdiction that doesn't comply with the above-mentioned terms and conditions and/or does not provide effect to any/all provisions of the laws and regulations mentioned by the law of India.
By using the website, you accept and acknowledge that there is no agency, partnership, joint venture or any sort of employment relationship is existing between ASAPHolidays.com, its partners, affiliates, parent companies and service provider and the user due to this agreement imposed by the usage of the website.
The terms and conditions mentioned above are constructed and governed under the agreement with the laws of Delhi, India without any conflict or disregard of law provisions. Under the circumstances where any provision mentioned in the above-mentioned terms and conditions is considered invalid, unlawful or voided by the laws, the provision under such conflict will be considered as dissociated from the remaining Terms and Conditions and will not affect the legal validation of any other or entire parts of the remaining terms and conditions.